It needs a minimum of 250 GB and a maximum of 8TB capacity. And make sure you haven't connected a second external storage device, as your PS4 will only recognise one at a time.īefore doing anything, make sure your hard drive is actually compatible. We'll assume you've tried it in a different USB port, in case it's a port issue. There is a wide range of suggested solutions circulating online relating to the PS4 external hard drive not working. How to fix PS4 External Hard Drive Not Working But for now, here are our top tips, to try to fix your extended storage on your PlayStation. Of course, as the PS5 does have its own fair share of storage issues to, ranging from the PS5 cloud storage problem to the PS5 data transfer error. While the PS5 isn't perfect, with the PS5 frozen console and PS5 Rest Mode issues being pretty huge issues for the next-gen console, it does have some advantages over the PS4 - mainly, storage. This is especially true if you've been using it to save all your game progress, and suddenly find yourself faced with the prospect of being forced to start from scratch all over again. If you find your PS4 external hard drive not working or recognised by your console, it's undoubtedly a cause for concern.
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